---
title: How to solve synchronization problems in Mikrotik
slug: how-to-solve-synchronization-problems-in-mikrotik
description: Learn how to configure FlashStart DNS filtering on Mikrotik devices with our comprehensive guide. Start by reviewing the integration documentation, ensuring script accuracy, and correctly formatting passwords, especially those with special characters. 
docTags: 
createdAt: 2024-02-05T13:21:22.734Z
---

## Troubleshooting Steps

If your MikroTik device is not synchronizing correctly with our platform, please proceed as follows to identify and resolve the issue:

- **Review the Main Guide:** Ensure you have correctly followed all the steps in our primary Integration Guide for MikroTik.
- **Check for Extra Spaces:** Remove any accidental empty spaces in your Script, which are often caused by copying and pasting the code from external documents.
- **Verify Credentials:** Double-check your login details. Remember that you must use the specific username and password assigned to your individual dynamic network, not your main account email address.
- **Escape Special Characters:** If the $ or " symbols are present within your password, you must add the \ character right in front of them. For example, if your password is Passwd1$$, you must write it exactly as Passwd1$$.