---
title: Why can't I add a network?
slug: legacy/BWGe-why-cant-i-add-a-network
description: Discover how to manage network licenses for your business effectively. This document outlines scenarios for obtaining licenses for multiple sites, including the need for separate licenses for different locations.
docTags: 
createdAt: 2024-08-05T08:59:02.484Z
---

The number of allowed networks depends on the number of licenses assigned to the customer.
There are two different possibilities:

- Site with different internet networks: in this case it is necessary to open a support ticket (see at the bottom of the page).
- Customer with different sites: you will need to assign a license for each site.
  Ex: suppose we have a company structured in the following way:
       -Site A: 100 employees.
       -Site B: 10 employees.
       -Site C: 5 employees.
  To filter all the sites it will be necessary to assign three different licenses to the same customer, respectively of 100, 10 and 5 nominal users (all the people that work inside the company).

**NOTE**: if a single license has already been granted for the sum of the users of the various locations, open a support ticket to manage the issue.
If the issue has not been resolved, please open a support ticket by [clicking here](https://cloud.flashstart.com/customerarea/support/tickets/).

**Other ways to ask**:

- Can't Add Wi-Fi Network on Android?
- Troubleshooting Wi-Fi Network Addition on Android