---
title: Why can't I add a network?
slug: legacy/why-cant-i-add-a-network
description: Discover essential guidelines on managing network licenses for clients in multi-location setups. Understand the importance of assigning distinct licenses per location, even when user totals are combined. 
docTags: 
createdAt: 2024-01-19T14:09:45.783Z
---

The number of networks allowed **depends on the type and number of licenses assigned to the client**.
There are two possibilities:

## Location with multiple Internet lines

In this case it is necessary to open a support ticket (see bottom of the page).


<font color="">Customer with multiple locations\: it will be necessary to assign a license for each location.</font>


**Ex**: Suppose we have a company structured as follows:

- **Location A**: 100 employees.
- **Location B**: 10 employees.
- **Location C**: 5 employees.

Therefore, to filter all locations it will be *necessary to assign three different licenses to the same client* of 100, 10 and 5 named users (all people working within the company), respectively.

**PLEASE NOTE**: If a single license has already been assigned as the sum of the users of the various locations, open a support ticket to handle the issue.

If the issue has not been resolved, please open a support ticket by [clicking here](https://cloud.flashstart.com/customerarea/support/tickets/).

**Other ways to ask**:

- Why can't I add a network?
- Why am I denied adding a new network?