---
title: New exception
slug: new-exception
docTags: 
createdAt: 2026-01-24T08:09:15.226Z
---

:::hint{type="info"}
Navigate to the sidebar menu: [Protection](docId\:AOavaXBxIc2KMEjwXC3Pi)**&#x20;&#x20;**> [Policies](docId\:i3Yd_tV8604vQf9JT7_CC), click <font color="#2563eb"></font>button and click <font color="#2563eb">`+ Create new exception group`</font>.
:::

## Overview

This wizard allows you to define a **custom list of domains**.

- **Purpose:** You are creating a "container" of websites that you want to treat differently from your standard policy (e.g., a list of "Whitelisted Partner Sites" or "Blacklisted Games").
- **Flexibility:** Once created, this single list can be assigned to multiple different policies (e.g., HQ, Branch Office, Guest Wi-Fi) without re-typing the domains.

## Interface Overview

The creation window is divided into two logical sections: the group definition and the domain management.

| ### Interface Element | ### Focus & Description                                                                                                                                                                                                                |
| --------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Group Name**        | A name to identify this list (e.g., "Marketing Whitelist").                                                                                                                                                                            |
| **Type**              | Select the logic for this entire group:<br /><br />• **Allow (White):** Domains listed here will *always* be accessible, even if the category is blocked.<br /><br />• **Block (Blue):** Domains listed here will *always* be blocked. |
| **Add Domain Input**  | A text box found below the type selection where you type the specific website address (e.g., facebook.com).                                                                                                                            |
| **Arrow Icon (➜)**    | The confirmation button next to the input field. Clicking this moves the domain from the input box into your active list.                                                                                                              |
| **Domain List**       | Displays all the websites currently added to this group.                                                                                                                                                                               |
| **"X" Icon**          | Located next to each domain in the list. Click this to delete a specific entry if you made a mistake.                                                                                                                                  |

## Configuration Steps

### Define Group Identity

- **Name:** Enter a clear, descriptive name.
- **Select Type:** Choose whether this is an **Allow** list or a **Block** list. The selected card will be highlighted (e.g., the "Block" card turns blue when selected).

### Populate the List&#x20;

You must add the domains one by one (or paste them):

- Type the domain name in the input field (e.g., example.com).
- Click the **Arrow Icon** (or press Enter).
- The domain will appear in the list below.
- Repeat this process for all websites you wish to include.

:::hint{type="info"}
You generally do not need to type http\:// or www. Simply entering the root domain (e.g., youtube.com) covers all subdomains automatically.
:::

### Save the Group&#x20;

Once your list is complete, click the blue **Save** (or **Create**) button at the bottom of the modal.

## Next Step

You have successfully created the list, **but it is not yet active**. The system knows the list exists, but it doesn't know which network to apply it to.

:::hint{type="info"}
To make this list effective, you must now link it to a policy: [Assign Exception](docId\:mXcGgRayA1H2EcvNrns0f)&#x20;
:::