💬 FAQ

Why can't I add a network?

0min

The number of allowed networks depends on the number of licenses assigned to the customer. There are two different possibilities: » Site with different internet networks: in this case it is necessary to open a support ticket (see at the bottom of the page). » Customer with different sites: you will need to assign a license for each site. Ex: suppose we have a company structured in the following way: -Site A: 100 employees. -Site B: 10 employees. -Site C: 5 employees. To filter all the sites it will be necessary to assign three different licenses to the same customer, respectively of 100, 10 and 5 nominal users (all the people that work inside the company). NOTE: if a single license has already been granted for the sum of the users of the various locations, open a support ticket to manage the issue. If the issue has not been resolved, please open a support ticket by clicking here.