 is a service that enables a technical team to access a computer or device from a distance via an internet connection. This allows them to diagnose and resolve technical issues in real-time, eliminating the need for an on-site physical intervention.

 to deliver this standard of assistance. Our technical team relies on Sygma Connect because it is a highly secure, reliable, and easy-to-configure remote control solution. This enables us to intervene promptly and efficiently, guaranteeing the maximum result in problem-solving with the minimum effort for the client.

Below you will find all the details, system requirements, and download links to get started with Sygma Connect.

The secure remote control solution, easy to configure, which guarantees you the maximum result at the minimum effort.

Requirements: from 7 to 10, from 2008 to 2016,x86 architecture both 32 and 64 bit (no arm)

Requirements: from 10.12 (Sierra) to 10.15 (Catalina), x86_64 architecture only

With just a few simple steps, you can connect to remote PCs or servers for support.

Multi-platform software: Windows, Mac and Linux. Download the version that’s right for you.

Developed entirely in Italy, it ensures secure and secure connections thanks to data encryption.

Sygma is a great investment, you can do remote assistance in an easy and economical way.

Discover secure remote IT support from FlashStart via Sygma Connect. Our technical team provides fast, reliable, and easy-to-configure assistance to solve your software issues instantly with minimal effort. Download the client for Windows or Mac.

Why can't I access the dashboard?

Remote support by Sygma Connect

Remote Support via Sygma Connect | FlashStart

Docs

Legacy Platform

Al-based DNS filtering

🛡️ Al-based DNS filtering for
MSPs, ISPs & Companies (cloned)

Demo License activation

First configuration of Cloud Filter

Marketing Tools for Sales

First Steps

Product licenses

Single Cloud Licenses

Cloud Bulk licensing

License management

Threat Protection

Content filtering

App Blocker

Search engines protection

IP Blocking

Geoblocking

Personal WhiteLists

Personal BlackLists

Protection Configuration

Windows connector setup

DNS Proxy Setup

Granular Protection and Active Directory integration

Preventing users from ignoring DNS filter

ClientShield remote agent configuration

DoH and DoT Protocol Configuration

Remote End-Points

The extended search menu

Advanced: Multiprofile and Multipolitics

API for third-party integration (cloned)

Tool: Search in lists

Tool: Import from txt file

Tool: Change password

Tool: Advanced settings

Tool: Stop page

Tool: time zone change

Tool: statistics infrastructure

advanced configurations

Sales marketing tools

Pro & ProPlus (cloned)

Pure Cloud setup mode

Cloud and local DNS cache

ISP and WISP Setup Guide

Data Export

Import RPZ lists

ISP Lite & Premium (cloned)

Configure the Dynamic DNS using dyndns.org

Generic guide to enable cloud filtering

How to Enable DoH on MikroTik Routers

How to block DNS resolution from outside in Mikrotik

How to run scripts on multi-WAN scenarios on Mikrotik

How to solve synchronization problems in Mikrotik

How to configure multiprofile on Mikrotik

Mikrotik OS configuration

Teldat configuration

Bind configuration

Ubiquiti-UniFi configuration

Grandstream configuration

PFSense configuration

Netgear configuration

IPCOP configuration

Linksys Router

Cisco configuration

TP-Link configuration

Fritz!Box configuration

Zyxel/Zywall configuration

Draytek configuration

Bright Box configuration

Engenius SD-WAN Router

Ruijie Router

Pi-Hole's blacklist configuration

Router Guides/Integration📡

API Documentation for Developers

API Documentation for Developers (cloned)

Traffic Reports

Schedule

Report

Protection

Networks

Devices

Countries

Profiles

Timezone

Panel

Get Domain Categories

Check domain

Blocklist

Customers

Licenses

Auth

Customerarea

How can I synchronize my router?

Why can't I surf?

How do I unlock a website?

Why are filters not applied to the network?

Why can't I add a network?

Install the CA to avoid certificate errors

Why appears "Certificate Error" in some blocked websites?

Change your own account email

Change customer account email

How do I change the account email?

Mikrotik: How do I set up the multi-profile?

Can I create user-based filter policies?

Customization of the stop page

Is it possible to customize the filter block page?

💬 FAQ

Support

FlashStart is a global security service in DNS filtering solutions. The global network Anycast and AI guarantee fast, reliable, and up-to-date internet protection everywhere.

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