Why can't I add a network?
1 min
The number of networks allowed depends on the type and number of licenses assigned to the client. There are two possibilities:
Location with multiple Internet lines
In this case it is necessary to open a support ticket (see bottom of the page).
Customer with multiple locations: it will be necessary to assign a license for each location.
Ex: Suppose we have a company structured as follows:
- Location A: 100 employees.
- Location B: 10 employees.
- Location C: 5 employees.
Therefore, to filter all locations it will be necessary to assign three different licenses to the same client of 100, 10 and 5 named users (all people working within the company), respectively. PLEASE NOTE: If a single license has already been assigned as the sum of the users of the various locations, open a support ticket to handle the issue. If the issue has not been resolved, please open a support ticket by clicking here.
Other ways to ask:
- Why can't I add a network?
- Why am I denied adding a new network?