Exceptions
Navigate to the sidebar menu: Protection > Exceptions.
Overview
The Exceptions module allows you to create manual overrides that bypass your standard security filters.
- How it works: You create "Groups" of domains (lists) that are either explicitly Allowed (Whitelist) or Blocked (Blacklist).
- Priority: These rules take precedence over general category blocking. For example, if "Social Networks" is blocked in your policy, but you add facebook.com to an Allowed Exception list, Facebook will be accessible.
Interface Overview
The interface is designed to manage lists of domains rather than single entries.
Top Controls Use these tools to filter and manage your exception groups.
Interface Element | Descritpion & Focus |
|---|---|
Search Bar | Quickly find a specific list by name (e.g., "Global Allow List"). |
Filters (All / Allowed / Blocked) | Toggle buttons to view only Whitelists (Allowed) or Blacklists (Blocked). |
+ Assign exception groups | The blue button opens the wizard to create a new list of domains. |
List View The main workspace displays all created exception groups.
Interface Element | Descritpion & Focus |
|---|---|
Group Name | The friendly name of the list (e.g., "Global Block List"). |
Type | Indicates the behavior of the list: • Allowed (Green): Domains are always accessible. • Blocked (Red): Domains are always unreachable. |
Assigned to | Shows which Protection Policies currently use this list (e.g., "Shared Policy", "Default Policy"). |
Number of Domains | Displays how many individual websites are contained within this group. |
Actions | Use the Pencil Icon to modify the list (add/remove domains) or the Trash Can Icon to delete the group. |
Configuration & Logic
Creating a New Group To start, you must define the list of domains itself.
- Click the blue+ Assign exception groupsbutton on the right.
- Define the Name and the Type (Allow or Block).
- Add the specific domains you wish to manage (e.g., example.com).
For a detailed walkthrough on how to use the wizard, bulk import domains, and manage list settings, please refer to our dedicated guide: New exception
Assigning the Group (Crucial Step) You have successfully created the list, but it is not yet active. The system knows the list exists, but it doesn't know which network to apply it to.
Creating the list is only the first step. To activate these rules, you must link this group to a specific policy. For a detailed walkthrough on how to navigate to the Policy settings and activate your new list, please refer to our dedicated guide: Assign Exception