💬 FAQ

How can I synchronize my router?

0min

Before you start using the filter, you need to register your IP on the cloud panel. To do this, the Dynamic DNS (DDNS) service, found on most routers/firewalls, is used. To configure Dynamic DNS on your router Manual configuration with dynamic IP Configuration tips » Check if a dynamic network (related to the desired username) is present on the Dashboard (Network Menu). » Try entering username and password without copy and paste to avoid possible errors, (ex: unintended spaces). » Sometimes the router may report an error, but the service is working properly. Check that the network status is green and showing your public ip (Network Menu). » If your router does not allow Dynamic DNS, select "dyndns.org or dyndns.com" from the list and read the guide here. Check that the router's WAN DNS settings are set to: 185.236.104.104 and 185.236.105.105.

NOTE: Change the DNS of your internal LAN after the router has been properly configured.

» Check for automatic DNS redirections (port 53 tcp/udp) to third-party DNS (e.g., to ISP DNS servers) and, if so, ask your ISP. » Access the DNS resolution tool (if any) and enter "members.dynds.org." The result should be "185.236.104.104." » If the problem has not been resolved, please open a support ticket by clicking here.



Other ways to ask: »Is there a way to synchronize one's router? »How to synchronize your own router.